I have utilized the services of FreemanGroup in a number of openings (Caesars Tahoe, The TrumpTaj Mahal and Mohegan Sun) to assist our organization in the training of staff on the quality service levels and the development of Standard Operating Procedures.The Professionalism and Quality of their work was outstanding. I would highly recommend their services as an added support team to augment your HR and Operational Teams in the Training Process, especially during the pre-opening phase.