Testimonials & Quotes


Nikki Best

Director of Professional Services Baylor Scott & White The Heart Hospital Plano   Baylor Scott & White- The Heart Hospital Plano was designed to be a 5 star experience and quality focused center of care upon original design and opening in 2007. Since opening The Heart Hospital has been ranked at or above the 90th […]

Read More

Jennifer Phillips, BSN, RN, CCM

Director, Comprehensive Care Management Baylor Scott & White Medical Center – Lake Pointe “In my opinion, the Strive for Five program as a whole has helped Lake Pointe tremendously with overall staff moral and interactions, not to mention our Patient Satisfaction scores have improved as well. Walking down the hall, everyone speaks to each other […]

Read More

Katy Miller

Director of Clinics Operations Baylor Scott & White Medical Center – Lake Pointe “Prior to Strive for Five, Lake Pointe struggled to offer patients and employees a top notch experience.  I can remember going to The Heart Hospital in Plano a few years ago and wondering, “How do they do this?  How did they hire […]

Read More

Brad Morgan

The HealthCare industry today is becoming more competitive by the day. We all now have more choices for our treatment and while positive medical outcomes are primary and critical in our choices, we now also make these decisions based on a facility’s ability to provide a highly rated experience over the entire care journey. FreemanGroup […]

Read More

Mark Valentine

The Heart Hospital Plano has in the past and since it’s founding always prided itself with the level of care that has been given to our guests. Our challenge two years ago was to find and develop a process that maintained our competitive edge and which defined us as being superior in the area of […]

Read More