JetBlue Awarded Top Customer Satisfaction Honor Among Low Cost Carriers by J.D. Power in the 2019 North America Airline Satisfaction Study

NEW YORK–(BUSINESS WIRE)–JetBlue (NASDAQ:JBLU) today was named Highest in Customer Satisfaction Among Low Cost Carriers in the J.D. Power 2019 North America Airline Satisfaction Study. This is the 13th time JetBlue has been named as the top airline in this segment. The airline’s score has improved year-over-year and this year marks JetBlue’s second highest-ever J.D. Power customer satisfaction score. JetBlue was also the highest scoring North American airline among Low Cost Carriers in four categories: aircraft, flight crew, in-flight services, and reservations.