FreemanGroup has pivoted our resources and adapted our approaches to tackle this new challenge head-on creating customizable COVID-19 solutions that outline the practical and technical skills necessary for a successful re-opening. All solutions have been also developed in consultation with our Medical Director and public health professionals and are customizable and serve as a guideline to adapt to the evolving COVID-19 environment.

COVID-19 Standards of Performance Manuals

Our customizable COVID-19 Standards of Performance manuals outline the practical and technical standards, in conjunction with our exposure risk tool to provide guidance on a graduated response plan to mitigate COVID-19 exposure.

Using community risk and operational traffic, our manuals define the appropriate level of response for teams in four key COVID-19 areas of focus.

  • Personal Appearance and Hygiene
  • Environments
  • Products and Services
  • Communication

Click Here for A COVID-19 Sample 

FreemanGroup has pivoted our resources and adapted our approaches to tackle this new challenge head-on creating customizable COVID-19 solutions that outline the practical and technical skills necessary for a successful re-opening. All solutions have been also developed in consultation with our Medical Director and public health professionals and are customizable and serve as a guideline to adapt to the evolving COVID-19 environment.

COVID-19 Operational Standards of Performance Manuals

Our customizable COVID-19 Standards of Performance manuals outline the practical and technical standards, in conjunction with our exposure risk tool to provide guidance on a graduated response plan to mitigate COVID-19 exposure.

Using community risk and operational traffic, our manuals define the appropriate level of response for teams in four key COVID-19 areas of focus.

  • Personal Appearance and Hygiene
  • Environments
  • Products and Services
  • Communication

Click Here for a COVID 19 Operational Standards Of Performance Manual Sample

 

Departmental Manuals Available for Purchase

COVID-19 Items in Development 

COVID-19 Interactive Training 

In conjunction with our partner Digital Twin Studios, an interactive and immersive online video environment, which reinforces COVID-19 technical and behavioral standards of performance as they relate to guest perception. Users will be able to emerge themselves into multiple environments to understand the impact their actions have in the COVID-19 environment.

Available for purchase in July 2020. 

COVID-19 Destination Testing and Tracking 

In conjunction with our Caribbean partner NorthStar Consulting, we are in negotiations to provide a one-stop shop solution to allow destinations to efficiently test and track visitors and residents for COVID-19. The testing solutions are supplemented by a robust and practical full training/educational process that includes detailed technical and behavioral standards and an online training tool that highlights residents’ influence on the visitor experience.

Available for purchase in June 2020. 

Contact Us to Request Additional Solutions