TAKE THE RIGHT STEPS TO REOPEN IN THE COVID-19 ENVIRONMENT

Don't Distance Yourself from the RIGHT Solutions

 

FreemanGroup has pivoted our resources and adapted our approaches to tackle this new challenge head-on creating customizable COVID-19 solutions that outline the practical and technical skills necessary for a successful re-opening. All solutions have been also developed in consultation with our Medical Director and public health professionals and are customizable and serve as a guideline to adapt to the evolving COVID-19 environment.

STEP 1 – COVID-19 Standards of Performance Manuals

Our customizable COVID-19 Standards of Performance manuals outline the practical and technical standards, in conjunction with our exposure risk tool to provide guidance on a graduated response plan to mitigate COVID-19 exposure.

Using community risk and operational traffic, our manuals define the appropriate level of response for teams in four key COVID-19 areas of focus.

  • Personal Appearance and Hygiene
  • Environments
  • Products and Services
  • Communication

Click Here for A COVID-19 Sample 

STEP 1 – COVID-19 Operational Standards of Performance Manuals

Our customizable COVID-19 Standards of Performance manuals outline the practical and technical standards, in conjunction with our exposure risk tool to provide guidance on a graduated response plan to mitigate COVID-19 exposure.

Using community risk and operational traffic, our manuals define the appropriate level of response for teams in four key COVID-19 areas of focus.

  • Personal Appearance and Hygiene
  • Environments
  • Products and Services
  • Communication

Click Here for a COVID 19 Operational Standards Of Performance Manual Sample

 

Manuals Available for Purchase

STEP 2 – COVID-19 Training Solutions 

Customized Session Plans – FreemanGroup COVID-19 training session plans will guide you in the delivery of training on all technical and behavioral COVID-19 tasks. Our training sessions are designed in an easy to follow format, including engaging questions and roleplay scenarios to provide leaders with the tools to train kinesthetic behaviors that impact the Guests perception of safety. Our detailed session plans are available for tasks in the following areas of focus:

  • Personal Appearance and Hygiene
  • Environments
  • Products and Services
  • Communication

Click Here for A COVID-19 Sample 

COVID-19 Training Sessions Plans Available for Purchase 

COVID-19 Training Sessions Plan Bundles

 

 

 

 

 

 

 

 

 

 

 

 

Professionally Guided Online Training

COVID-19 Foundations™

FreemanGroup’s COVID-19 Foundations™ workshop instructs leaders in the process of implementing standards into a department and maintaining service consistency. The workshop addresses how to efficiently instruct staff to ensure commitment, how to monitor the progress of service within a department, and how to correct substandard performance. Participants will learn how to deliver, customize, and coach all COVID-19 tasks.  Please contact us for pricing and scheduling options.

Contact Us to Request Additional Solutions