FreemanGroup COVID 19 Solutions

Back Of House With Bill A Series On All Things Hospitality FreemanGroup COVID 19 Solutions In March of 1985, I set out from Dallas to begin work my very first client, The Sorrento Hotel in Seattle. I had ambitions to create a small boutique luxury hotel training...

Hotels: Service After COVID

Back Of House With Bill A Series On All Things Hospitality Service After COVID It is impossible to remember a time in my life not spent around the hotel business, often manning the front desk or even cleaning rooms in my grandparents and parents numerous hotels, some...

Destinations: Reality After COVID-19

Back Of House With Bill A Series On All Things Hospitality Destinations: Reality After COVID-19 When the FreemanGroup operated The Caribbean Hospitality Training Institute, I had occasion to visit many of the islands throughout the region, frequently working in places...

Airlines: Problems Magnified by COVID19

Back Of House With Bill A Series On All Things Hospitality Airlines: Problems Magnified by COVID 19 Like so many other road warriors, recently I reluctantly called my everyday legacy carrier to cancel an overseas flight, in hopes to obtain a refund. The cancellation,...

Healthcare: The New Normal

Back Of House With Bill A Series On All Things Hospitality April 6, 2020 Healthcare: The New Normal Like most, I have had my share of interactions and visits with doctors, nurses and a host of clinicians either of my own or supporting family throughout many varying...

Preparing Industry Leaders and Team Members

Back Of House With Bill A Series On All Things Hospitality March 31, 2020 Preparing Industry Leaders and Team members For the Future My unwavering passion of English professional football was again solidified this week through news of a leading professional club’s...