Case Study: JetBlue Airways

Case Study JetBlue Airways In preparation for the launch of “Mint”, JetBlue’s premium cabin experience, FreemanGroup designed and implemented a sequence of service training program for 250 JetBlue staff. The reception from passengers was so overwhelmingly positive...

FreemanGroup Launches FG Pulse Sensation

FreemanGroup Launches FG Pulse Sensation FreemanGroup, a full-service customer service solutions firm based in Richardson, TX, today announced the launch of FG Pulse, a new social media monitoring solution designed specifically for service industry and hospitality...

Unveiling of FreemanGroup Destinations Planned for CHIC

Unveiling of FreemanGroup Destinations Planned for CHIC FreemanGroup has announced that the official launch of FreemanGroup Destinations (FG Destinations) in the Caribbean will take place at the Caribbean Hospitality Industry Conference (CHIC), in Miami, on June 26....