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Job Descriptions

SOP Manuals

FG Products

Job Descriptions

Job DescriptionsFreemanGroup's Job Descriptions make the formidable task of creating job descriptions easy. The Job descriptions act as a foundation, since every property's requirements vary due to the size, location, type, and specific standards. Customizing job descriptions becomes a matter of "fine tuning" versus total development.

The job descriptions, written in conjunction with a Texas Labor Lawyer, are non-discriminatory with consideration for “reasonable accommodations.” The job descriptions were constructed with the ADA requirements in the United States in mind and have been adjudged to be compliant.

FreemanGroup has a database of more than 200 job descriptions for the hospitality industry. The Product is available in MS Word, on CD Rom, or hard copy formats and can be purchased individually, by department or division, or as a complete set.

Standards of Performance Manuals

FreemanGroup products and services are based on the premise that for any service training process to work, a business of any description must have clearly defined standards; without them, performance standards cannot be met consistently.

Historically, this has always proved to be a challenge. The industry never had available a product that could be easily adapted to specific requirements and efficiently utilized to ensure service success. This gap has now been addressed through the availability of the FreemanGroup generic Standards of Performance manuals (SOPs).

Standards of Performance ManualsThe FreemanGroup product is the most comprehensive compilation of service standards ever produced and covers every job category within the industry. It is available in hard copy or CD Rom format and is easily adaptable to any type of hotel, resort, or casino market. It saves an enormous amount of time in production of standards, and most importantly, it is the only product available that is offered with a full training system backup.

FreemanGroup offers in both Spanish and English a complete set of 43 generic manuals covering more than 150 positions. For smaller properties, manuals can also be purchased in a in a set consisting of 19 different positions.