Supervisory Skills Workshops
Leadership Workshops
Human Resources Solutions
Performance Management
Alignment of employee goals and objectives with company values and key success drivers.
Objectives
Course will focus on the coaching skills and behaviors related to positive and constructive feedback.
- To explain why "coaching" is necessary
- To describe appropriate ways in giving positive and constructive feedback
- Identify what coaching is
- Examine how to assess performance objectively
- Identify how to improve future performance
- Identify the benefits of the Appraisal Interview
- Identify how to structure and control the discussion
Program Outline
- Overview/Introduction
- What Is Coaching
- The “Dreaded” Performance Appraisal
- The Performance Appraisal Process
- The Formal Performance Appraisal
- The Appraisal Cycle
- Preparing And Planning
- Alignment Model
- Objectives
- Criteria for Well Written Objectives
- Developing Objectives and Criteria for Jobs
- Reaching Agreement
- Knowledge of the steps involved in conducting a reaching agreement discussion
- Use effective relationship behaviors in a reaching agreement discussion
- Feedback
- How to say No
- Common Mistakes Evaluators Make
- Handling Special Situations
- Tracking Phase
- Explain how ongoing tracking helps people achieve results
- Identify complete examples of behavior
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