Sequence of Service
A FreemanGroup trainer works with managers and supervisors to design a Sequence of Service for designated positions, utilizing custom standards of performance. We assist managers and supervisors in the preparing of session plans to train the staff in a designated sequence. Through hands-on training sessions, employees learn the basic minimum knowledge required to serve guests.
Phase 4 - Corrective Coaching: The FreemanGroup trainer will:
"I enjoyed working with the FreemanGroup in developing our training program for the Mauna Kea Resort team members. The training execution was absolutely fantastic. They’re worth every cent it cost us."