Alignment of employee goals and objectives with company values and key success drivers.

Objectives

Course will focus on the coaching skills and behaviors related to positive and constructive feedback.

• To explain why “coaching” is necessary
• To describe appropriate ways in giving positive and constructive feedback
• Identify what coaching is
• Examine how to assess performance objectively
• Identify how to improve future performance
• Identify the benefits of the Appraisal Interview
• Identify how to structure and control the discussion

Program Outline

• Overview/Introduction
• What Is Coaching
• The “Dreaded” Performance Appraisal
  • The Performance Appraisal Process
• The Formal Performance Appraisal
  • The Appraisal Cycle
  • Preparing And Planning
  • Alignment Model
• Objectives
  • Criteria for Well Written Objectives
  • Developing Objectives and Criteria for Jobs
• Reaching Agreement
  • Knowledge of the steps involved in conducting a reaching agreement discussion
  • Use effective relationship behaviors in a reaching agreement discussion
• Feedback
  • How to say No
  • Common Mistakes Evaluators Make
  • Handling Special Situations
• Tracking Phase
  • Explain how ongoing tracking helps people achieve results
  • Identify complete examples of behavior