A Leading Provider of Service Management
“Our company’s strength lies in our responsiveness and the ongoing interaction we have with all of our clients, however large or small. Our client list stands as a testament to our approach to client/vendor interactions, and acts as a constant reminder to us of the need for attention to the relationship between FreemanGroup and the source of our success, the client. We invite you to contact any member of our team to talk further about FreemanGroup and its services.” – Bill Freeman, Founder
FreemanGroup was founded by Bill Freeman in 1985. Headquartered in Richardson, TX, FreemanGroup also has offices in Florida, London, Costa Rica, and Puerto Rico. FreemanGroup has undertaken quality initiatives with a number of diverse clients throughout the US, Latin America, Europe, Asia, the Caribbean, and more. Clients range from government and tourist boards to hotels, casinos, cruise ships, and airlines. In addition to offering a number of proprietary training workshops and follow-up training programs, FreemanGroup offers instructor certification programs and workshops specifically designed for human resource departments, leadership, and supervisors. FreemanGroup’s measurement solutions include mystery shop, customer survey, and employee opinion survey programs, and additional Web-based tools and technology.
