Table Talk: A Hire Cause By Greg Marquart, Vice President Business Development, 
FreemanGroup, January 2012
What makes a player stay at a table?
While a dealer needs to be able to color-up, pay and collect, deal, follow gaming rules and regulations, run equipment properly, and maintain control of the game; none of these things are what make players stay at the table. They don’t create memories. They don’t build guest loyalty.
Aside from winning, it’s the dealer’s attitude and personality that are going to determine whether a player is going to stay and keep playing. We know this, and yet when it comes to recruiting and hiring, we tend to focus on an applicant’s ability to perform task-driven duties and enforce the rules rather than on their ability to provide an outstanding guest experience.
The primary job of a dealer is not to be an enforcer; it’s to be an entertainer. If you keep this in mind throughout the recruiting and hiring process, or more specifically, as you create dealer job descriptions and conduct interviews, you will have a much better chance of bringing on board dealers who will deliver the experience promised by your brand and your marketing. Click here to read more.
I’m really glad I’ve found this information. Nowadays bloggers publish only about gossips and web and this is actually annoying. A good site with interesting content, that’s what I need. Thanks for keeping this web site, I will be visiting it. Do you do newsletters? Cant find it.
Hello, i really like your article thank you.
You got a very great website http://www.freemangroupsolutions.com , Glad I noticed it through yahoo.
great points altogether, you just gained a new reader. What would you suggest in regards to your post that you made some days ago? Any positive?
Josh,
Which one are you referring to?